Best Value

Question:-  How can a business be profitable and at the same time offer its customers substantially lower charges than its competitors ??

Answer:- In a word, EFFICIENCY !! Here are the eight efficiency strategies that result in PRONTO Removals Ltd being a top value-for-money company to do business with:-

1. Labour Utilisation.

Did you know that the removals Industry standard labour utilisation costing factor is only 70% ? (That is, each removal man is earning revenue for his company only 70% of his tiome at work.) Because we can re-deploy our staff into other activities our labour utilisation rate is 100%.

2. Administration Utilisation.

Although PRONTO Removals Ltd is a small company, we employ a very professional level of administrative personnel to deal with all aspects of Customer Care. We can afford to do this because the overhead costs are shared among our other commercial undertakings.

3. Quality Systems.

Few small removals companies have the IT infrastructure in place to process enquiries, billing, routing and all aspects of Customer Care with the efficiency that we achieve. This is because these resources are shared among all our commercial interests.

4. No VAT to pay.

As a small removals and storage company, we operate below the turnover threshold necessary for VAT registration. This means that YOU benefit by not having to pay 17.5% VAT on your bill ! (But you still have a service comparable to that of much larger removals companies.)

5. Quotation Efficiency.

One of the largest overhead costs in the removal industry is the surveyor (in reality a salesman !). By asking you to tick the appropriate boxes on the Contents of House Checklist, we have exactly the same information about YOUR move as a surveyor (salesman !) would have gleaned, without the travel costs, salary and commission the surveypr (salesman!) would incur, and these savings we pass on to YOU ! We have used this system for 20 years, and it works very well.

6. Low Overheads.

Pronto Removals Ltd is based in a former RAF cvomplex in rural Lincolnshire where business rates and other business direct costs and overheads are much lower. We pass these savings on to YOU, our customer, in lower charges.

7. Long Operational Experience.

Our long experience, coupled with our policy of continuous improvement, results in the highest levels of service to YOU - as a matter of routine !

8. Low Cost Cartons.

Our other commercial activities necessitate our acquiring of literally thousands of cartons; naturally, larger quantities means minimum costs, and these savings we pass on to YOU. Our carrier will also deliver them to YOU - in whatever part of the country - at a hugely competitive rate - ensuring YOU have the best value !